Service Responsibility & Terms Clarification

 

Effective Date: 01/01/2026

At Realdata International Limited, transparency and professionalism are central to how we operate. In light of recent misconceptions regarding the scope of our

services and the extent of our responsibilities, we are issuing this clarification to ensure all clients clearly understand our service boundaries.

A comprehensive Terms of Service document will be available across our websites. This page summarizes the key highlights and essential updates.

About Realdata International Limited

 

Realdata International Limited is registered in the United Kingdom and Nigeria and operates across:

Nigeria, United Kingdom, United States, Kenya, Uganda, Tanzania, and Ghana.

We provide services under the following brands:

  • Realdata International

  • Webcoloni

  • StoreColoni

  • Hostinator

Each brand offers specialized digital solutions, outlined below.

Hostinator – Hosting & Domain Services

 

Hostinator provides:

  • Web Hosting

  • Domain Name Registration

  • Domain Transfers

  • Email Hosting

  • Virtual Private Servers (VPS)

Our role is to provide a secure, reliable, and high-performance hosting environment designed to keep your website accessible and online.

Our Responsibility
 
We are responsible for:

  • Managing server infrastructure

  • Monitoring uptime

  • Maintaining core server-level security

  • Providing stable hosting infrastructure

Your Responsibility
 
 As a hosting client, you are fully responsible for:

  • All content hosted on your website

  • Compliance with applicable laws and intellectual property regulations

  • Safeguarding login credentials

  • Maintaining secure passwords

  • Updating your CMS, themes, and plugins (unless covered by an active maintenance subscription)

  • Maintaining independent backups of your website

Important: Unless explicitly stated in your hosting package, we are not obligated to maintain backups of your website.

You are also responsible for:

  • Timely invoice payments

  • Renewing domains and hosting before expiry

  • Responding promptly to abuse or security notices

  • Complying with our Acceptable Use Policy

While we manage infrastructure, you remain legally and operationally responsible for how your hosting environment is used.

Webcoloni – Website Design & Maintenance


Website Design Services


If we design your website, the design engagement concludes once all agreed revisions and corrections have been completed and approved.

After project completion, the design service is considered fulfilled unless you subscribe to an ongoing Website Maintenance Plan.

Any additional redesign, structural changes, new page creation, or content development will require a new agreement or active maintenance subscription.

Website Maintenance Service


Our Website Maintenance Service is offered as a monthly subscription to ensure your website remains:

  • Secure

  • Updated

  • Optimized

  • Technically stable

Maintenance includes:

  • Software updates

  • Security monitoring

  • Performance checks

  • Technical issue resolution

This service is strictly subscription-based.

If you do not maintain an active maintenance subscription, we are not responsible for updating or maintaining your website.

Client Responsibilities for Maintenance

To enable effective maintenance, you must:

  • Provide accurate access credentials

  • Maintain valid licenses for premium themes/plugins

  • Submit content updates promptly

  • Ensure website content complies with applicable regulations

  • Avoid unauthorized structural changes

  • Maintain active hosting and domain services

While we manage technical upkeep, you remain legally responsible for website content, compliance obligations, and business activities conducted through your site.

Limitation of Liability


In the event of:

  • Data loss

  • Business interruption

  • Loss of revenue

  • Technical failure

  • Security incidents

  • Any other adverse circumstance

Our total liability shall not exceed the value of your most recent monthly or annual payment for the relevant service.

By continuing to use our services, you acknowledge and accept this limitation.

Our Commitment


Realdata International Limited remains committed to delivering world-class digital services built on professionalism, clarity, and accountability.

We value your trust and appreciate your continued partnership.

Contact Us


If you require clarification, please contact:

United Kingdom: +44 7488 848072


Nigeria: +234 706 454 0718


(Available via WhatsApp and direct calls)